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Frequently Asked Questions

StoryLab is an AI-powered platform that transforms your raw business ideas into comprehensive strategic narratives using 21 specialized AI agents across 6 core domains.
Credits are used to run transformations. Each transformation uses a set amount of credits depending on the complexity. You can purchase credits in packages from the Builds page.
The 6 core domains are: Psychological (motivation analysis), Cognitive (creative expansion), Risk (critical analysis), Narrative (storytelling), Market (consumer psychology), and Action (business viability).
Most transformations complete within 5-10 minutes, depending on the complexity of your idea and the current system load.
Yes! You can export your deliverables in multiple formats including PDF, Word, Markdown, and JSON.
Go to Settings > Account and click the "Change" button next to Password. You will receive an email with instructions to reset your password.
We accept all major credit cards (Visa, Mastercard, American Express) through our secure Stripe payment processing.
Credits are non-refundable once purchased. However, if you experience technical issues that prevent you from using the service, please contact our support team.

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